Help
Answers for buyers and traders. Anything else — write to us.
Buying
How do I buy?
Search or browse a department, open a product, add it to your cart, and check out with your name, phone and address. The trader confirms delivery by phone.
How do I pay?
Payments (MTN Mobile Money, Orange Money, cards, PayPal) are being set up. Until then, orders are pay on delivery — you pay when your order arrives.
Can I buy in bulk?
Yes. Products with bulk tiers show a lower price per piece when you buy more, and you can send a quote request (RFQ) to the trader for large orders.
What does "Sold by @handle" mean?
Every trader has a public @handle and a space page. The handle is their identifier — open their space to see everything they sell and their ratings.
Selling
How do I become a trader?
Register on the Sell page, create your space with its own @handle, then list products from My Space.
What is a verified trader?
A trader the marketplace has checked — identity confirmed and trading history reviewed. Verified traders carry a ✓ VERIFIED badge on their space and products.
How do quote requests (RFQ) work?
A buyer sends an RFQ from a product page with the quantity they need. The trader replies with a price. It costs nothing to ask.
Delivery & returns
Where do you deliver?
Across Cameroon — Bamenda, Douala, Yaoundé and beyond — and worldwide from international traders. Delivery is confirmed by the trader when you order.
What if my order is wrong or damaged?
Contact the trader first from their space page, or write to the marketplace team from the Contact page. Keep the packaging until it is resolved.